Reolink 4K 8MP PoE IP 5X Optical Zoom 2-Way Audio Spotlight Security Camera
Reolink 4K 8MP PoE IP 5X Optical Zoom 2-Way Audio Spotlight Security Camera
Reolink 4K 8MP PoE IP 5X Optical Zoom 2-Way Audio Spotlight Security Camera WE ARE AUTHORIZED DEALER FOR MOST OF THE SECURITY BRANDS THAT WE SELL.WHY PURCHASE FROM US?*We have been in the surveillance business for many years and we are one of the top surveillance companies on Ebay. *Long time Ebay seller with 100% customer satisfaction. We have been in business since 2012. *When you purchase products from an unauthorized website or dealer you are taking a risk, because these products may be counterfeit, used, defective, or may not be designed for use in your country. *When you buy from us, you can rest assured that your purchase will be protected by the manufacturer’s warranty. -Why is this important? All qualifying warranty is only valid for purchases from authorized dealers, and to qualify you must provide documents that cannot be offered by unauthorized sellers. *When you buy from us, you are assured of receiving only factory-fresh merchandise. Please contact us if you have any questions. customerservice at secureitglobal.com888 902 2303 As an authorized dealer for security companies we highly recommend Reolink products for multiple reasons. Competitive Pricing: Reolink offers competitive pricing for their products, making advanced security technology accessible and affordable for a wide range of customers.Continuous Innovation: Reolink continuously invests in research and development, ensuring that their products stay up-to-date with the latest advancements in security technology.User-Friendly Interface: Reolink's intuitive user interface and user-friendly mobile app enable easy control, monitoring, and management of security cameras from anywhere, anytime. Reolink 4K PoE Security Outdoor IP Camera with Human/Vehicle Detection, 5X Optical Zoom Camera, Motion Spotlight, Color Night Vision, Time-Lapse, Two-Way Audio, 256GB SD Card(Not Included) Multiple Recording Options RLC-811A smart PoE IP camera supports 24/7 continuous, movement-triggered and scheduled recordings. All 3 types of video can be saved in the micro SD card (Support up to 256GB, not included), Reolink NVR or FTP server. Choose a way you like and enjoy customized security. 5X Optical Zoom for More Visibility Its motorized varifocal lens provides a viewing angle of 31°~105°, and its 5X optical zoom allows you to zoom in for astonishing details or zoom out for maximum coverage, without reducing the image resolution or quality. Flawless Video in 4K Ultra HD Home security jumps from 1080p to 4K Ultra HD – 1.6X clearer than Super HD and 4X clearer than 1080p HD. Details you see around home or store will be reproduced perfectly in live streaming and playback. Full Color Night Vision with Spotlights When daylight is out, RLC-811A with built-in spotlights continues to record in full color. This will bring more visual details that help identify people and cars than black-and-white videos. Smart Person/Vehicle Detection This 811A PoE IP camera can identify people and vehicles in terms of their shapes, which minimizes unnecessary alarms such as animals or shadows. It can also specify the type of detection when sending motion alerts to you. You can know what happened by just glancing at the phone screen. Smart Playback with Filter You can filter the videos by people, vehicles, actions and control the timeline to quickly find the content you want. (Smart filter only works on Reolink App or when the camera connects to Reolink NVR.) Double Warning for the Unwelcome Once it detects something suspicious, it will send to your device an instant push notification and an email with a snapshot. The siren will also be set off while spotlights will be activated at night, for a double warning to the unwelcome. Two-Way Audio: Talk Like You’re Here Built-in mic & speaker allow you to listen and talk back to whoever the camera catches in real time: A “hello” to families and friends or a warning to suspicious strangers. Set schedule and area as you want Create motion schedule and specific areas that you want to receive motion alerts from. It can save you the trouble of unwanted alarms from out of designated areas. Remote Viewing, Anytime, from Anywhere Remotely access the ip camera to see live viewing and recordings via free Reolink App on your mobile device, free Reolink Client on your computer, web browsers (IE, Google Chrome, Microsoft Edge, Safari, Firefox, etc.). Time Lapse – See the Day in a Minute Use your security camera to shoot time-lapse videos. Keep track of your 3D printing, see whole construction process in a few minutes, or capture beautiful views from sunrise to sundown. Easy to use and fun to share with others. IP66 Waterproof for Outdoor Use The metal housing and body make the Reolink RLC-811A IP camera waterproof. It works perfectly both inside and outside your house, in any harsh weather conditions. *Operating Temperature: -10°C - +55°C (14°F - 131°F) *Operating Humidity: 10% - 90% Work with Google Assistant As easy as saying “Hey Google, show me the backyard”, you can check what’s happening there on your Google Nest Hub or Chromecast-enabled TVs. Faster and Simplified PoE Installation Thanks to the power over Ethernet (PoE) technology, this outdoor bullet camera can transmit videos and get power via only one network cable. You can install this security camera quickly and easily for a reliable connection. (No Power Adapter Included) See in Details RLC-811A Specifications Video & Audio Image Sensor 1/2.8" CMOS Sensor Video Resolution Default: 3840 x 2160 (8.0 megapixels) at 25 frames/sec Lens f=2.7-13.5mm F=1.6-3.3, with IR cut Video Format H.265 Field of View • Horizontal: 105°- 31° • Vertical: 55°- 17° Day & Night IR-cut filter with auto-switching Infrared Night Vision Up to 30 meters (IR LED: 4pcs/28mil/850nm) Color Night Vision Up to 30 meters (Spotlight: 5pcs/4W/6500K/450 lumens) Audio Two-Way audio Power PoE IEEE 802.3af, 48V active DC Power DC 12.0V⎓1A, <12W Interface Power DC power port System Reset button Ethernet One 10M/100Mbps RJ45 Storage Micro SD card slot (Max. 256GB) Audio Built-in microphone and speaker Software Features Frame Rate • Mainstream: 2fps - 25fps (default: 25fps) • Substream: 4fps - 15fps (default: 10fps) Code Rate • Mainstream: 1024Kbps - 8192Kbps (default: 6144Kbps) • Substream: 64Kbps - 512Kbps (default: 256Kbps) Browsers Supported IE, Edge, Chrome, Firefox, Safari OS Supported PC: Windows, Mac OS; Smartphone: iOS, Android Smart Alarm Motion detection/human detection/vehicle detection Record Mode Motion recording (default)/scheduled recording Protocols & Standards HTTPS, SSL, TCP/IP, UDP, HTTP, IPv4, UPnP, RTSP, RTMP, SMTP, NTP, DHCP, DNS, DDNS, FTP, P2P Working Environment Temperature Operating temperature: -10°C~+55°C (14°F~131°F) Humidity Operating humidity: 10% ~ 90% Waterproof IP66 Size & Weight Dimension 80 x 72 x 238mm Weight 838g Warranty Limited Warranty 2-Year limited warranty. FAQ TERMS & CONDITIONS SHIPPING RETURNS WARRANTY CONTACT US *When will my order ship out? -Items are usually shipped out from our vendor warehouse within 1-4 business days but sometimes can take longer due to verification or backorder. *How long will the delivery take? -Items are usually delivered within 3-7 business days from the day item is shipped out but can take longer due to weather, holidays, etc. *Do you offer expedited shipping? -We offer expedited shipping on most items at additional cost. *Do you ship internationally? -We offer international shipping on most items. THE CUSTOMER IS RESPONISBLE FOR ALL TAXES AND DUTIES. *I did not receive my item or item was damaged, what can be done? -Please contact us immediately if there are any issues. Terms & Conditions The following Terms and Conditions apply to all transactions from Mobile World LLC. Please scroll through this screen, read them carefully and print a copy for future reference. Pricing & Availability All product prices are in USD and are exclusive of delivery. We reserve the right to change any advertised price. Items with a previous price refer to prices the we have previously sold the same product. All products are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be offered an alternative or given a refund for the unavailable product(s). Authenticity We guarantee that all advertised products are 100% genuine. Images Product images are for illustrative purposes only and may differ from the actual product. Due to differences in monitors, colours of products may also appear different to those shown on the site. The images posted by Mobile World LLC are copyright protected, but may be used on the condition that the user credits the source of the picture. Products Details Some products may have an associated image or photo. These are for reference only and should be considered illustrative. Delivery We are able to deliver to most countries. If for some reason we are unable to fulfill your order due to geographical location, we will provide a full refund where payment has already been made. Please click here for details on our delivery charges. Due to the nature of ordering on the Internet it is not possible for you to specify a delivery date. For larger orders, please make sure someone will be available to take delivery of your parcel. Order Payment Payment online can be made using those methods supported by Paypal. Payment will be debited from your account before dispatch of your purchase. We will take all reasonable care, in so far as it is our power to do so, to keep the details of your order and payment secure. However, in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from Mobile World LLC. Due to our delivery prices differing from country to country, it is imperative that you choose the correct delivery location when placing an order; failure to do so will mean the order is cancelled. Returns & Order Cancellation For details on returns and order cancellation visit our FAQ page. Cancellation of Orders If you wish to cancel BEFORE we have sent goods, you must do so by email. If your order has not been sent, it will be cancelled and there will be no charge whatsoever. If you change your mind and cancel AFTER your order has been sent to you or after receiving the goods you must follow the standard returns process which is documented on our FAQ page. All goods returned must be unused, unopened and in the same condition as they were originally. We will not accept for exchange or refund any item which has been used, or is not in the exact condition in which it was despatched by us, (unless the item is faulty). You must contact us by email to confirm which items are being returned. You will be requested to return the goods by a reliable courier(we recommend you get Proof of Posting) and will be required to pay the cost of returning the goods. There will be no refund on the cost of returning the goods, (unless the item is faulty). Any free gifts associated with an item must be returned at the same time. Please return them to the address provided, along with a note of your details and the reason for return. Refunds will be made to the original charged account within 14 days of receipt of the returned goods. These conditions do not affect your statutory rights. Order Confirmation You will be sent an e-mail confirming receipt of your order with Mobile World LLC. We reserve the right to decline any order. All orders are accepted subject to our Terms and Conditions of Sale. Security Please note that all serial numbers may be kept on record for security reasons. Any attempted fraud or illegal activities will be taken very seriously, legal action may be taken and reported to the proper authorities. We will take reasonable care, in as far as it is our power to do so, to keep the details of your order and payment secure. However, in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from Mobile world LLC. Data Privacy For more information on how we protect your data, see our privacy policy page. As a statement these Terms and Conditions do not affect your statutory rights as a consumer. Sales on this web site are governed by law and you agree to submit any dispute to the exclusive jurisdiction of the courts. All orders are subject to these Terms and Conditions, and no amendments will be accepted by us. LIMITATION OF LIABILITY To the fullest extent permitted by applicable law, in no event will Mobile World LLC, its affiliates, officers, directors, employees, agents, suppliers or licensors be liable to any person for (a): any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of the content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if Mobile World LLC. has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of Mobile World LLC. and its affiliates, officers, employees, agents, suppliers, and licensors, relating to the services will be limited to an amount greater than one dollar or any amounts actually paid in cash by you to Mobiile World LLC. for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose. Items are usually shipped from manufacturer or distributor warehouse within 1-7 business day(s). On rare occasions it can take longer if item is on backorder or sold out. If item is sold out we may provide free upgrade to something similar or better at no additional cost . After shipping, items are usually delivered within 1-5 business days. For international shipping, please contact us for quote. We do not accept returns on this product. If you received a defective or damaged item, please notify us within 3 days of receipt of item with description of the issue along with pictures. Once the item has been returned back to us, it will be inspected and verified by the warehouse. Once confirmed, a replacement of the same model will be sent out. Returns without prior authorization will be refused. RMA numbers are good for 10 days from the date of issue. After 10 days, the RA is invalid and the merchandise will be billed at full invoice price. All returns must be made within 30 days of the original invoice date. Equipment must be returned in original packaging and in like new condition. If upon arrival at the factory, the returned merchandise is not in its original packaging, a $50.00 repacking fee will be charged. Additional fees may be charged if it is found that there is damage due to customer misuse or mishandling the product. Most Reolink comes with 2 years limited warranty. Please visit manufacturer website for complete details. Please contact us if you have any questions. customerservice at secureitglobal.com888 902 2303
Specifications
| Return Shipping Will Be Paid By | Buyer |
| All Returns Accepted | Returns Accepted |
| Item Must Be Returned Within | 30 Days |
| Refund Will Be Given As | Money Back |
| Brand | Reolink |
| Type | IP camera |
| Model | RLC-811A |
Reolink 4K 8MP PoE IP 5X Optical Zoom 2-Way Audio Spotlight Security Camera WE ARE AUTHORIZED DEALER FOR MOST OF THE SECURITY BRANDS THAT WE SELL.WHY PURCHASE FROM US?*We have been in the surveillance business for many years and we are one of the top surveillance companies on Ebay. *Long time Ebay seller with 100% customer satisfaction. We have been in business since 2012. *When you purchase products from an unauthorized website or dealer you are taking a risk, because these products may be counterfeit, used, defective, or may not be designed for use in your country. *When you buy from us, you can rest assured that your purchase will be protected by the manufacturer’s warranty. -Why is this important? All qualifying warranty is only valid for purchases from authorized dealers, and to qualify you must provide documents that cannot be offered by unauthorized sellers. *When you buy from us, you are assured of receiving only factory-fresh merchandise. Please contact us if you have any questions. customerservice at secureitglobal.com888 902 2303 As an authorized dealer for security companies we highly recommend Reolink products for multiple reasons. Competitive Pricing: Reolink offers competitive pricing for their products, making advanced security technology accessible and affordable for a wide range of customers.Continuous Innovation: Reolink continuously invests in research and development, ensuring that their products stay up-to-date with the latest advancements in security technology.User-Friendly Interface: Reolink’s intuitive user interface and user-friendly mobile app enable easy control, monitoring, and management of security cameras from anywhere, anytime. Reolink 4K PoE Security Outdoor IP Camera with Human/Vehicle Detection, 5X Optical Zoom Camera, Motion Spotlight, Color Night Vision, Time-Lapse, Two-Way Audio, 256GB SD Card(Not Included) Multiple Recording Options RLC-811A smart PoE IP camera supports 24/7 continuous, movement-triggered and scheduled recordings. All 3 types of video can be saved in the micro SD card (Support up to 256GB, not included), Reolink NVR or FTP server. Choose a way you like and enjoy customized security. 5X Optical Zoom for More Visibility Its motorized varifocal lens provides a viewing angle of 31°~105°, and its 5X optical zoom allows you to zoom in for astonishing details or zoom out for maximum coverage, without reducing the image resolution or quality. Flawless Video in 4K Ultra HD Home security jumps from 1080p to 4K Ultra HD – 1.6X clearer than Super HD and 4X clearer than 1080p HD. Details you see around home or store will be reproduced perfectly in live streaming and playback. Full Color Night Vision with Spotlights When daylight is out, RLC-811A with built-in spotlights continues to record in full color. This will bring more visual details that help identify people and cars than black-and-white videos. Smart Person/Vehicle Detection This 811A PoE IP camera can identify people and vehicles in terms of their shapes, which minimizes unnecessary alarms such as animals or shadows. It can also specify the type of detection when sending motion alerts to you. You can know what happened by just glancing at the phone screen. Smart Playback with Filter You can filter the videos by people, vehicles, actions and control the timeline to quickly find the content you want. (Smart filter only works on Reolink App or when the camera connects to Reolink NVR.) Double Warning for the Unwelcome Once it detects something suspicious, it will send to your device an instant push notification and an email with a snapshot. The siren will also be set off while spotlights will be activated at night, for a double warning to the unwelcome. Two-Way Audio: Talk Like You’re Here Built-in mic & speaker allow you to listen and talk back to whoever the camera catches in real time: A “hello” to families and friends or a warning to suspicious strangers. Set schedule and area as you want Create motion schedule and specific areas that you want to receive motion alerts from. It can save you the trouble of unwanted alarms from out of designated areas. Remote Viewing, Anytime, from Anywhere Remotely access the ip camera to see live viewing and recordings via free Reolink App on your mobile device, free Reolink Client on your computer, web browsers (IE, Google Chrome, Microsoft Edge, Safari, Firefox, etc.). Time Lapse – See the Day in a Minute Use your security camera to shoot time-lapse videos. Keep track of your 3D printing, see whole construction process in a few minutes, or capture beautiful views from sunrise to sundown. Easy to use and fun to share with others. IP66 Waterproof for Outdoor Use The metal housing and body make the Reolink RLC-811A IP camera waterproof. It works perfectly both inside and outside your house, in any harsh weather conditions. *Operating Temperature: -10°C – +55°C (14°F – 131°F) *Operating Humidity: 10% – 90% Work with Google Assistant As easy as saying “Hey Google, show me the backyard”, you can check what’s happening there on your Google Nest Hub or Chromecast-enabled TVs. Faster and Simplified PoE Installation Thanks to the power over Ethernet (PoE) technology, this outdoor bullet camera can transmit videos and get power via only one network cable. You can install this security camera quickly and easily for a reliable connection. (No Power Adapter Included) See in Details RLC-811A Specifications Video & Audio Image Sensor 1/2.8″ CMOS Sensor Video Resolution Default: 3840 x 2160 (8.0 megapixels) at 25 frames/sec Lens f=2.7-13.5mm F=1.6-3.3, with IR cut Video Format H.265 Field of View • Horizontal: 105°- 31° • Vertical: 55°- 17° Day & Night IR-cut filter with auto-switching Infrared Night Vision Up to 30 meters (IR LED: 4pcs/28mil/850nm) Color Night Vision Up to 30 meters (Spotlight: 5pcs/4W/6500K/450 lumens) Audio Two-Way audio Power PoE IEEE 802.3af, 48V active DC Power DC 12.0V⎓1A, <12W Interface Power DC power port System Reset button Ethernet One 10M/100Mbps RJ45 Storage Micro SD card slot (Max. 256GB) Audio Built-in microphone and speaker Software Features Frame Rate • Mainstream: 2fps – 25fps (default: 25fps) • Substream: 4fps – 15fps (default: 10fps) Code Rate • Mainstream: 1024Kbps – 8192Kbps (default: 6144Kbps) • Substream: 64Kbps – 512Kbps (default: 256Kbps) Browsers Supported IE, Edge, Chrome, Firefox, Safari OS Supported PC: Windows, Mac OS; Smartphone: iOS, Android Smart Alarm Motion detection/human detection/vehicle detection Record Mode Motion recording (default)/scheduled recording Protocols & Standards HTTPS, SSL, TCP/IP, UDP, HTTP, IPv4, UPnP, RTSP, RTMP, SMTP, NTP, DHCP, DNS, DDNS, FTP, P2P Working Environment Temperature Operating temperature: -10°C~+55°C (14°F~131°F) Humidity Operating humidity: 10% ~ 90% Waterproof IP66 Size & Weight Dimension 80 x 72 x 238mm Weight 838g Warranty Limited Warranty 2-Year limited warranty. FAQ TERMS & CONDITIONS SHIPPING RETURNS WARRANTY CONTACT US *When will my order ship out? -Items are usually shipped out from our vendor warehouse within 1-4 business days but sometimes can take longer due to verification or backorder. *How long will the delivery take? -Items are usually delivered within 3-7 business days from the day item is shipped out but can take longer due to weather, holidays, etc. *Do you offer expedited shipping? -We offer expedited shipping on most items at additional cost. *Do you ship internationally? -We offer international shipping on most items. THE CUSTOMER IS RESPONISBLE FOR ALL TAXES AND DUTIES. *I did not receive my item or item was damaged, what can be done? -Please contact us immediately if there are any issues. Terms & Conditions The following Terms and Conditions apply to all transactions from Mobile World LLC. Please scroll through this screen, read them carefully and print a copy for future reference. Pricing & Availability All product prices are in USD and are exclusive of delivery. We reserve the right to change any advertised price. Items with a previous price refer to prices the we have previously sold the same product. All products are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be offered an alternative or given a refund for the unavailable product(s). Authenticity We guarantee that all advertised products are 100% genuine. Images Product images are for illustrative purposes only and may differ from the actual product. Due to differences in monitors, colours of products may also appear different to those shown on the site. The images posted by Mobile World LLC are copyright protected, but may be used on the condition that the user credits the source of the picture. Products Details Some products may have an associated image or photo. These are for reference only and should be considered illustrative. Delivery We are able to deliver to most countries. If for some reason we are unable to fulfill your order due to geographical location, we will provide a full refund where payment has already been made. Please click here for details on our delivery charges. Due to the nature of ordering on the Internet it is not possible for you to specify a delivery date. For larger orders, please make sure someone will be available to take delivery of your parcel. Order Payment Payment online can be made using those methods supported by Paypal. Payment will be debited from your account before dispatch of your purchase. We will take all reasonable care, in so far as it is our power to do so, to keep the details of your order and payment secure. However, in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from Mobile World LLC. Due to our delivery prices differing from country to country, it is imperative that you choose the correct delivery location when placing an order; failure to do so will mean the order is cancelled. Returns & Order Cancellation For details on returns and order cancellation visit our FAQ page. Cancellation of Orders If you wish to cancel BEFORE we have sent goods, you must do so by email. If your order has not been sent, it will be cancelled and there will be no charge whatsoever. If you change your mind and cancel AFTER your order has been sent to you or after receiving the goods you must follow the standard returns process which is documented on our FAQ page. All goods returned must be unused, unopened and in the same condition as they were originally. We will not accept for exchange or refund any item which has been used, or is not in the exact condition in which it was despatched by us, (unless the item is faulty). You must contact us by email to confirm which items are being returned. You will be requested to return the goods by a reliable courier(we recommend you get Proof of Posting) and will be required to pay the cost of returning the goods. There will be no refund on the cost of returning the goods, (unless the item is faulty). Any free gifts associated with an item must be returned at the same time. Please return them to the address provided, along with a note of your details and the reason for return. Refunds will be made to the original charged account within 14 days of receipt of the returned goods. These conditions do not affect your statutory rights. Order Confirmation You will be sent an e-mail confirming receipt of your order with Mobile World LLC. We reserve the right to decline any order. All orders are accepted subject to our Terms and Conditions of Sale. Security Please note that all serial numbers may be kept on record for security reasons. Any attempted fraud or illegal activities will be taken very seriously, legal action may be taken and reported to the proper authorities. We will take reasonable care, in as far as it is our power to do so, to keep the details of your order and payment secure. However, in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from Mobile world LLC. Data Privacy For more information on how we protect your data, see our privacy policy page. As a statement these Terms and Conditions do not affect your statutory rights as a consumer. Sales on this web site are governed by law and you agree to submit any dispute to the exclusive jurisdiction of the courts. All orders are subject to these Terms and Conditions, and no amendments will be accepted by us. LIMITATION OF LIABILITY To the fullest extent permitted by applicable law, in no event will Mobile World LLC, its affiliates, officers, directors, employees, agents, suppliers or licensors be liable to any person for (a): any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of the content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if Mobile World LLC. has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of Mobile World LLC. and its affiliates, officers, employees, agents, suppliers, and licensors, relating to the services will be limited to an amount greater than one dollar or any amounts actually paid in cash by you to Mobiile World LLC. for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose. Items are usually shipped from manufacturer or distributor warehouse within 1-7 business day(s). On rare occasions it can take longer if item is on backorder or sold out. If item is sold out we may provide free upgrade to something similar or better at no additional cost . After shipping, items are usually delivered within 1-5 business days. For international shipping, please contact us for quote. We do not accept returns on this product. If you received a defective or damaged item, please notify us within 3 days of receipt of item with description of the issue along with pictures. Once the item has been returned back to us, it will be inspected and verified by the warehouse. Once confirmed, a replacement of the same model will be sent out. Returns without prior authorization will be refused. RMA numbers are good for 10 days from the date of issue. After 10 days, the RA is invalid and the merchandise will be billed at full invoice price. All returns must be made within 30 days of the original invoice date. Equipment must be returned in original packaging and in like new condition. If upon arrival at the factory, the returned merchandise is not in its original packaging, a $50.00 repacking fee will be charged. Additional fees may be charged if it is found that there is damage due to customer misuse or mishandling the product. Most Reolink comes with 2 years limited warranty. Please visit manufacturer website for complete details. Please contact us if you have any questions. customerservice at secureitglobal.com888 902 2303
